Why is customer satisfaction so important? We admit that in a market with more than one supplier, customer satisfaction is the decisive factor in deciding for or against a supplier, in addition to price. That is why customer satisfaction naturally secures our business. Personally and in accordance with our philosophy, we naturally think further. Who decides for BOXLAB and remains a BOXLAB customer, does not only do something good for himself and for us. Due to the sustainable approach in all products and services, BOXLAB customers always do a little bit for society as well. That’s why it’s so important that BOXLAB customers are satisfied – and remain BOXLAB customers.
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